1. Products which are expired, damaged, defective, torn or found with live/dead weevils at the time of delivery are eligible for an exchange.
   What to do in case of expired, damaged, defective, torn products?
   Evidence in the format of images, videos of such claims should be sent immediately upon discovery or time of delivery on our customer helpline numbers on the product packaging or ‘Contact us’ section on www.kesarbaug.in
2. Proof of Bills and Original packaging with the product is mandatory for processing an exchange.
3. Customers can claim exchanges directly at our offline stores (MON-SAT, 10am to 8pm)
4. To avail an exchange, you can collect your exchange item from any of our stores at the given address :

Vasant Vihar, Thane :
No.70, Gr. Fl, Amrapali Arcade, opp. Jasmine Tower, Vasant Vihar, Thane (W, Thane, Maharashtra 400610

Thane Station, Charai :
Shop no 9, kirtikar apartment, Nooribaba darga road, near makhmali talao, Charai, Thane(w)400602

For Doorstep delivery for exchanges, Additional delivery charges will be applicable.